Privacy Policy

Budget Mobile Lifeline® service is U.S. government supported program for Income eligible households provided by Budget Prepay, Inc. Budget Mobile has instituted a comprehensive set of privacy policies and procedures to ensure that its Web site visitors' privacy is never compromised. The purpose of this privacy notice is to inform our Web site visitors of the type of information that BUDGET MOBILE, or a credit card processing partner acting on its behalf, collects from the Web site, how the information is gathered, how it is utilized, how long it is retained and how visitors can restrict its use or disclosure.

The primary focus of BUDGET MOBILE's privacy policy is to ensure that all Web site visitors' customer identification is kept private at all times including information which can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, e-mail address and information about online activities that are directly linked to them.

The collection of customer information is a critical element in the day-to-day operation of the Web site to allow BUDGET MOBILE to maintain the highest level of customer service for all Web site visitors. It is a common practice and often a necessity for companies, governments, or other organizations to collect customer identifiable information in order to conduct business and offer services.

BUDGET MOBILE always strives to safeguard the customer identifiable information obtained from its Web site users and visitors from any unauthorized intrusions.

BUDGET MOBILE may contact people on the phone number they enter on our website, input into our automated phone system or give to an agent in case of technical difficulties, promotions and/or reminders.

BUDGET MOBILE will not sell, trade, or disclose to third parties any customer information derived from the registration for, or use of, a BUDGET MOBILE product or service -- including customer names and addresses -- without the consent of the customer. BUDGET MOBILE will, however, disclose customer identifiable information as required by subpoena, search warrant, or other legal process or in the event that such customer is engaging in unlawful use of our Web site.

When BUDGET MOBILE uses third parties to perform services on its behalf, BUDGET MOBILE will request that such third parties protect your customer identifiable information consistently with this privacy policy. However, we cannot ensure that all of your customer identifiable information will never be disclosed, as regulatory and/or other requirements may make disclosure necessary.

BUDGET MOBILE may collect and use customer information for various purposes, including but not limited to, billing purposes, to provide or change service, to anticipate and resolve problems with your service, or to inform you of products and services that better meet your needs. This means that BUDGET MOBILE may use your customer information, in conjunction with information available from other sources, to market new services that may be of interest to you, but BUDGET MOBILE will not disclose your customer identifiable information to third parties who want to market products to you.

BUDGET MOBILE has gone to great lengths to implement technology and security features to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and BUDGET MOBILE, based on its judgment, will continue to enhance its security procedures as new technology becomes readily available. However, since there is no such thing as "perfect Internet security", BUDGET MOBILE cannot provide any guarantees of 100% security compliance.

BUDGET MOBILE will not read or disclose to third parties private e-mail communications that are transmitted using BUDGET MOBILE services except as required to operate the service or as otherwise authorized by law.

BUDGET MOBILE may also use customer information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

When you visit our Web site, we may store information on your computer that allows us to identify you immediately. This process is often referred to as "cookie" technology. More specifically, a cookie is a commonly used Internet standard which stores, in a very small text file on the customer's hard disk, information specific to the customer. Our Web site makes limited use of cookies in an effort to improve our level of service to our Web site visitors. Cookies cannot be accessed by any other Web site other than the Web site issuing the cookie. The private features of our Web site are only accessible when cookies are enabled in the customer's browser. If a customer does not wish to utilize cookies, this feature may be disabled within the customer's Web browser. However, by disabling cookies, a customer will not have access to private areas of our Web site through that browser.

Since BUDGET MOBILE's Web site contains links to other Web sites, we are not responsible for the content or privacy practices employed by these other Web sites. It is possible that on some occasions, these third party Web sites may in fact collect personal information from our customers. We recommend that you examine the privacy policies of such third party Web sites prior to submitting any personal information, as they may differ from ours.

In some instances, our Web site content is also featured on other Web sites with differing or non-existent privacy policies. These Web sites may collect personal information from their customers that may or may not be used in conjunction with our Web site information. Prior to supplying any personal information to any third party company linking to our Web site, please read and understand their privacy policy.

Advertisements may appear on pages throughout our Web site. Some advertisements may request information directly from our customers or take our customers to Web sites that may request personal information. BUDGET MOBILE has no control over its advertisers' privacy policies, so please examine the privacy policy of any company advertising on our Web site prior to submitting any personal information.

BUDGET MOBILE Web sites are not structured to attract children under the age of 13. BUDGET MOBILE believes there is no information on its Web site, which is inappropriate or objectionable for viewing by children. Ordering online products and services from BUDGET MOBILE is limited to adults (ages 18+). However you should be aware that wireless devices and services purchased for family use may be used by minors without the knowledge of BUDGET MOBILE. If that happens, any information collected from the usage will appear to be the personal information of the actual adult subscriber and treated as such under this Policy.

BUDGET MOBILE reserves the right to change its privacy policy by publishing new terms on its Web site at any time and your access and use of the BUDGET MOBILE Web site thereafter constitutes your acknowledgment and acceptance of such amended policy. This privacy policy does not create any legal right for you or any third parties.
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